Terms of use.

The service

InackGuard is business software for screening, monitoring, document review and keeping an evidence record. Inack Inc. ("we") provides it to the business that opens the account ("you"). If you sign an order form or a separate agreement with us, that document takes precedence over these terms where they differ.

Business use only

You use InackGuard for business due diligence and compliance work. InackGuard is not a consumer reporting agency under the Fair Credit Reporting Act. You must not use any result to decide a person's eligibility for employment, housing, credit, lending, insurance or any other purpose covered by that Act, or by a similar law where you operate.

Results are for review

Every result is for review by a person and is not a decision. Sources can be incomplete, late or wrong, and a name match is not proof of identity. You decide what to do with a result, and you remain responsible for your own compliance obligations.

Data you give us

You confirm you have a lawful basis to screen the people and companies you submit, and to give any notice the law requires. For personal data in what you submit, we act as your processor under our data-processing agreement, which is available on request and forms part of these terms once signed.

Acceptable use

Do not use the service to harass or track individuals, to break sanctions or export rules, to probe or overload our systems, to copy our data sources in bulk, or to resell results without a written agreement. We may suspend an account that does any of these, and we tell you why.

Accounts and security

Keep your sign-in details and API keys private and tell us at once if you think they have been misused. Administrators in your organisation control who has access.

Credits and payment

Reports are paid for with credits or under your plan. The price of a report is shown before it runs. Credits are not refundable, except where a report fails to complete because of our error, in which case the credits are returned. Plan prices may change with 30 days' notice; the change applies from your next billing period.

Ownership

You own what you submit and the reports produced for you. We own the software, the report designs and our compiled data. You may share your reports inside your organisation and with your auditors, regulators and advisers.

No guarantee of completeness

We run the service with care and describe its coverage and limits on every report. Beyond that, the service is provided as is: we do not promise that any source is complete, current or correct, or that the service will be uninterrupted.

Limits on liability

To the extent the law allows, neither side is liable for indirect or consequential loss, and our total liability in any twelve months is limited to the amounts you paid us in that period. Nothing here limits liability that cannot be limited by law.

Ending the service

You can close your account at any time. We can end the service with 30 days' notice, or at once for a serious breach of these terms. After closure you can export your reports for 30 days; after that they are deleted on the schedule in our privacy notice, unless a legal hold applies.

Changes to these terms

We will post changes here and, for material changes, tell account administrators by email at least 30 days before they take effect.

Contact

Questions about these terms: support@inack.io.